Management Excellence offers customized solutions in response to client needs in various industries.

Sampling of Projects

• Due Diligence Inspection
• Modernization and Maintenance Specification Preparation
• Maintenance Evaluation of Supplier Contracts
• Contract Review and Supplier Quality Improvement
• Expert Witness Services

Management Excellence personnel have taken on and managed projects for our clients, delivering successful results. Below are some samples of past projects we have executed

 

Management Excellence offers to facilitate and coordinate the digitization and archiving of different drawings. From planet architect drawings to control board designs, we are able to accommodate drawings of varying sizes and supply them digitally to our clients

 

The goal is to make non-digital drawing available to company personnel through their own computer.

Management Excellence offers consulting data analysis and data analysis services. A sampling of past projects is below.

Management Excellence associates exploited customer segmentation data by running adaptive neural network based data mining algorithms. Customer response on prior marketing campaigns was used to identify customers most likely to respond to upcoming campaigns. ModelMAX ® and SAS Enterprise Miner ® are examples of commercially available software that can be used for such analysis.

 

Management Excellence assists organizations with their online teaching and learning activities. We offer the gamut of services in online education, to include but not limited to:

• Design and develop courses and course content
• Recording audio and video files for course-room content
• Incorporating online lectures and webinars into course-rooms
• Developing an online platform that enables addition and management of courses
• Creating and deploying assessment tools
• Adding forums for discussions; Wiki’s for group projects

We provide online education services that meet the needs of our clients, such as:

• Certificate of Advanced Study
• Industry specific Professional training
• College level courses
• Courses for CEU credit
• Inter-office Employee communication
• 3600 annual evaluation services

Type of industries we have served -

• Accredited Universities offering non-credit continuing education programs
• Elevator Industry offering certification training services for CEU’s
• We have developed and taught several 40-hour training courses in Project Management for the Semi-conductor industry

We have developed and delivered college level courses in the areas of:

• Project Management
• Information Systems Security
• Leadership and Transformational Change
• Ideation and Innovation
• Business Analytics and Data Mining
• Introduction to Information Systems
• Statistics
• Engineering Economics 

Below is a link to one program that we are hosting and managing:
www.emcintireonline.com

System Architecture for the Online Education Platform

Management Excellence offers a depth of experience in all non-creative aspects of direct marketing.

Sampling of Projects

• Developing RFP’s and evaluating offers from commercial printers for direct mail print services, including negotiations and contractual pricing
• Management of Paper Inventory for direct mail programs, including pricing, strategy for price hedging and negotiations with vendors
• House file circulation strategies, including key code segmentation, incorporating sales from different channels such as web
• Data Mining to improve name-flow and predict / manage growth of profitable segments
• Developing and Employing forecasting models including COTS software such as SAS®; SAS Enterprise Miner®; and ModelMax® by ASA for prediction analysis
• Negotiating with list brokers; managing list rental process including co-op brokerage houses such as Abacus; I-Behavior and NextAction.

Management Excellence associates increased the marketing efficiency of a retail jewelry marketer by 130% through effective segmentation of their existing customer data file, evaluating and developing their direct mail and mass media strategies targeted to specific customer segments.

 

 

With past history data, Management Excellence has developed an algorithm to project number of customers and expected cash revenue among three different marketing sources.

 

Through identifying different market segments and analyzing their purchase patterns, the client is better able to direct their marketing efforts to profitable segments.

Education

• Master in Business Administration, University of Connecticut, Storrs, Connecticut
• MSEE, Power Engineering, Rensselaer Polytechnic Institute, Hartford, Connecticut

Professional Experience

Business Management and Consulting

• Helped commercial high rise property managers develop project structure around complex service and cost issues related to mission critical building systems.
• Represented clients in large scale modernizations of elevator systems including bid negotiations, letting of contract and project management of the construction.
• Delivered $115 million in productivity savings over 4 years at a fortune 500 manufacturing organization. Managed a total of 960 projects and 33 programs concurrently.
• Introduced lean techniques, Kaizen methodologies, and Six Sigma culture to more than 15 United States based plants over a three year period.

Strategic Development

• Organized vendor productivity program and led consortiums to deliver improvements in pricing.
• Implemented an online system to improve speed and accuracy of manually submitted city filings.
• Developed a parts and rebuild center to consolidate vendor purchases.

Engineering Management

• Invented 19 patents on various elevator controls and sensor systems
• Engineered a remote diagnostic system to assist field technicians
• Introduced standard work process and training manuals for troubleshooting and repair.
• Designed and qualified control systems designs for worldwide applications.
• Instituted qualifications standards for software testing, configuration control and release
• Developed test systems to collect and warehouse diagnostic information.

Education

• PhD., Engineering Management, Old Dominion University, Norfolk, Virginia
• Areas of research: Risk Analysis, Data Mining, Database Marketing, Simulation
• Tools and courses:
• Analytic Hierarchy Process,
• Robust Engineering Design,
• Project Management,
• Production Engineering
• Database Concepts,
• C++ & Neural Networks,
• SAS, including the Enterprise Miner component for Data Mining purposes.
• M.S., Mechanical Engineering, Colorado State University, Fort Collins, Colorado

Professional Experience

Business Management

• Delivered Business Management courses at Virginia Commonwealth University including Project Management
• Used analysis, problem definition and solution implantation in several industry projects to accomplish research goals in Business Process Reengineering, Operations Research and Quality Management.
• Developed Quality Assurance Standards and Implemented Standard Work Processes.
• Profit and Loss Responsibility for marketing of approximately 15 million catalogs per year for a Catalog Sales Organization.
• Applied business knowledge and analytical skills to implement circulation and segmentation strategies to achieve marketing objectives, forecasting results.

Strategic Development

• Authorized between $400-500,000 in monthly costs and plan for between $1.3 and $1.5 million in gross sales.
• Enabled catalog growth from annual circulation of 6 million to about 15 million.
• Responsible for production scheduling and capacity planning.
• Managed a one-year $50,000 grant program to provide small and mid-scale Virginia industries with an external analysis of their manufacturing operations.

Software Development

Education

• BS (Computer Engineering) Virginia Commonwealth University, Richmond Virginia

Professional Experience

• Develop web-based systems and services to aid communications and data flow in elevator industry
• Systems developed include:
  • Data-mining systems
  • OCR systems
  • Database design
  • Data facilitation networks
  • Market analysis report generation
• In conjunction with Microsoft Applied Sciences group, developed, a unique concept for prototype Microsoft Adaptive keyboard that dealt with improving immersion
• Integration of company logistics management with mobile platforms to enhance consulting operations
• Created open source analytical tool to further studies in protein-protein interactions
• Lead team to create unique proactive cloud-based recommendation engine and mobile app counterpart

Software Development & Multimedia Production

Education

• Associate of Applied Science (Software Programming) JTCC, Chester, Virginia
• 10 years of experience with computer programming and software engineering
• Proficient in: PHP, HTML & CSS, Java/JavaScript, and several others
• Knowledge and experience in: Visual Basic, C# & C++, and more
• Knowledge in audio engineering, instructional video and multi-media production, and media conversion for the web

Professional Experience

• Expertise in Modular Object Oriented Dynamic Learning Environment (MOODLE), including:
• Development and management of live classroom environments
• Additional plug-in development and customization of the base platform to suit unique needs
• Providing training and technical support for faculty and students
• Used Optical Character Recognition (OCR) to develop an Automated Data Entry System and Service to aid communications in the elevator industry
• Developed a web-based reporting system to provide test information to elevator industry clients
• Integrated cloud-based platforms to enable work flow between continents
• Talent and experience in working with and repairing computers and other technology